The full text of the Cybercrimes Act in South Africa
Section 34 | Assisting police official or investigator
An electronic communications service provider, financial institution or person, other than the person who is suspected of having committed the offence which is being investigated, who is in control of any container, premises, vehicle, facility, ship, aircraft, data, computer program, computer data storage medium or computer system that is subject to a search authorised in terms of section 29(1) must, if required, provide—
technical assistance; and
such other assistance as may be reasonably necessary, to a police official or investigator in order to search for, access or seize an article.
An electronic communications service provider, financial institution or person who fails to comply with the provisions of subsection (1) is guilty of an offence and is liable on conviction to a fine or imprisonment for a period not exceeding two years or to both a fine and such imprisonment.